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We have a team of very experienced engineers who amongst other things can solve hardware and software problems, install, maintain and administer computer networks and provide training in most software packages.
Our standard on-site service caters to all of your non-mission critical problems. We will have an engineer out the same day if the booking is made before 3:00pm.
Pro-Active Plans Service Contracts
The classic outsourced systems management contract designed to provide the more demanding client with an end-to-end support solution.
Although totally flexible in it's content, for a fixed monthly expenditure a ProActive contract might include:
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Re-Active Plans Service Agreement
A recent introduction to our Professional Service Programmes, the Re-Active service agreement is proving to be our most popular 'packaged' service.
In exchange for a monthly service commitment and retainer deposit, our clients receive
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Pre Paid
Suitable for customers that want to avoid the hassle of frequent invoices. Great if you are undertaking a one off project. Pre-paid support offers a discount on the Add Hoc support price but still gives you only the amount of service you actually need.
Contact Customer Service
We provide free initial on-site consultations with our Microsoft Certified Professionals to advise on the deployment of new systems. These may include network infrastructure (local and wide area), servers, workstation deployment or upgrading, development of a standard operating environment or disaster recovery planning. Our MCP's can also plan for the deployment of these systems and assist in creating procedures for maintenance and administration.
Technical
Phone: 1300 732 850
Email: support@completeit.net.au
Accounts
Phone: 1300 732 850
Email: accounts@competeit.net.au